Frequently Asked Questions

Vianta is a payment service provider. Our three products are Local Payment Methods across our operating markets, Card Processing — Visa and Mastercard — worldwide, and Payouts.

Local payment methods in Vianta's live markets, card processing globally, payout capability, and access to a merchant dashboard with real-time reporting and per-cycle reconciliation.

Indonesia for local payment methods. Card processing is available globally.

Vianta is a FINTRAC-registered Money Services Business (MSB). Our gateway operates to PCI DSS Level 1 standards.

Vianta Payments Ltd. is incorporated in Canada. Registered office: 2nd Floor, Suite 203, 2121 160th Street, Surrey, BC, Canada. Dubai office: Jumeirah Lakes Towers, Cluster K, MBL Royal, Unit 2805, Dubai, UAE.

Submit an application at payvianta.com/apply with your business details, industry, website, and estimated monthly volume. Our compliance team reviews and follows up.

Certificate of incorporation, registered address documentation, government-issued identification for directors and beneficial owners, AML/compliance questionnaire. Further documentation may be requested depending on the merchant category.

It depends mostly on how complete and accurate your application is. Our compliance and legal teams are structured to move quickly. Documentation requests and agreement review proceed without the back-and-forth that extends most onboarding processes.

Applications are reviewed individually. Newly incorporated entities may be accepted subject to enhanced due diligence and, where appropriate, an initial rolling reserve.

A hosted payment page, redirected to or embedded in your checkout; a server-to-server API; hosted card fields inside your own form; a mobile SDK for in-app payments; and plugins for supported commerce platforms. Each carries cards and local payment methods.

Yes, provided on approval. The sandbox environment reflects the full scope of a merchant's account.

Standard REST with JSON, compatible with any server-side language or framework.

Yes. The routing engine evaluates acquirers, local payment method providers, and cashiers in real time, across card transactions and local payment methods alike. Routing logic is configured and maintained by our team, calibrated to your account profile.

Yes. Every transaction passes through an in-house antifraud module before it reaches settlement. No separate tool to procure or configure. Fraud controls are part of the account from day one.

Every merchant is reviewed individually; some categories go through enhanced due diligence. Approval is not guaranteed.

In addition to standard KYB, our compliance team typically requests operating licences, AML programme documentation, and prior processing history.

Commercial terms including fees are set out in your Merchant Service Agreement, provided on approval. No fee information is published on the website.

Your account has multicurrency settlement options. The applicable FX spread is set out in your Merchant Service Agreement.

Yes, subject to agreement in the Merchant Service Agreement.

Each settlement cycle produces one report: gross volume, fees itemised, net amount settled. Reports are available in your dashboard and exportable per cycle.

In addition to standard KYB documents, our compliance team requests your AML programme documentation. Further requirements depend on your merchant category and jurisdiction.

Vianta Payments Ltd. is registered as a Money Services Business (MSB) with FINTRAC (Canada). Our gateway operates to PCI DSS Level 1 standards.